Customer service… done right.
To us, service is very personal. More than just support, we are committed to customer engagement that provides significant value.
Since 2004 we’ve focused on the background details to ensure your trading experience is second to none. We know when you are trading, every split second matters. It is our goal to provide you with direct access to each one of our representatives so they can answer your questions in a timely and professional manner.
We don’t believe in phone queues or long hold times. Each and every call is answered by one of our knowledgeable representatives who strive to add a personal touch while addressing your questions. To further enhance our customer service, our representatives are also available online via the live chat feature on our website.
Why continue being just another account number at a big-box broker? Venom Trading is here to show you what it feels like to be truly valued for your business. Let us know how Venom Trading can assist with your trading goals today.
A graduate of the University of Minnesota, Carlson School of Management, Chadd is the founder of Cobra Trading, Inc. Prior to establishing Cobra Trading in 2004, he worked at PaineWebber, American Express Financial Direct, and has been involved in equities trading since 1995.
Director of Operations
After graduating from Iowa State University, Brandon relocated to Minneapolis, MN where he began his career with Ameriprise Financial and obtained his securities licenses. In the fall of 2007, Brandon accepted an offer to work at Cobra Trading as a sales and support representative. During his time with Cobra Trading Brandon obtained additional securities licenses and held various roles within the firm. Currently, as a Principal and Director of Operations, Brandon works to ensure the customer experience is exceptional and the firm is operating efficiently.
Daniel is a Series 7 and 63 licensed broker employed at Cobra Trading since November of 2010. He is a graduate of the Edwin L. Cox School of Business at Southern Methodist University in Dallas, Texas.